Biman Bangladesh Airlines is committed to protecting your rights as a passenger. Depending on the country your flight departs from, different regulations may apply. Select your departure country below to view your applicable rights.
Your rights vary by departure country. Airlines operating international scheduled services are subject to the passenger protection laws of each jurisdiction. The pages below outline your entitlements for flights departing each country.
Passenger rights regulations generally cover the following situations, regardless of country:
When an airline refuses to carry you on a flight you are confirmed for.
When your scheduled flight is cancelled by the airline.
When your flight departs significantly later than scheduled.
When your aircraft is held on the ground after boarding, prior to departure.
Timelines and entitlements when your ticket is refunded by the airline.
Compensation for lost, damaged, or delayed checked baggage.
Click on your departure country to view the specific passenger rights and compensation amounts that apply to your flight.
