Biman Bangladesh Airlines is committed to offering support and convenience to passengers requiring mobility assistance. Passengers who require a wheelchair for travel must inform us in advance to ensure proper arrangements are made.
It is mandatory to inform Biman at the time of booking if you require wheelchair assistance. This helps us to make necessary arrangements in advance and provide you with a smooth and comfortable travel experience.
Wheelchairs can also be requested at the airport during check-in; however, availability cannot be guaranteed without prior notice.
Our team is here to assist you at every step—from check-in to boarding, and disembarkation to arrival.
You can request wheelchair assistance during the booking process by informing the sales representative or selecting the service via our online booking system (if applicable).
For further coordination or to update your request, you may contact our Call Center (13636 , +88 096109-13636) or reach out directly to the Special Assistance team.
Contact Details for Wheelchair Assistance:
We recommend making your request at least 48 hours before departure for seamless service.